1. Account Balance Refunds

Funds added to your account balance are generally non-refundable once they have been successfully credited. Please ensure you add only the amount you intend to use.

---

2. Cancelled Orders

If an order is cancelled by our system or cannot be completed, the eligible amount will be refunded to your SMM Provider account balance.

---

3. Partial Orders

If a service is partially completed, only the undelivered portion may be refunded to your account balance according to the service status.

---

4. Completed Orders

Orders that have been successfully completed are not eligible for refunds. Please review the service description before placing your order.

---

5. Incorrect Order Information

Orders submitted with incorrect usernames, profile links, post URLs, quantities, or other required information are not eligible for refunds. Customers are responsible for verifying all order details before submission.

---

6. Duplicate Orders

Placing multiple orders for the same link while another order is still processing may result in unexpected delivery. Duplicate orders are not eligible for refunds.

---

7. Payment Disputes

Opening a chargeback or payment dispute after receiving account balance or services may result in account suspension while the dispute is investigated.

---

8. Identity Verification

For certain payment methods or large transactions, identity verification may be required before processing refunds or restoring account access.

---

9. Refund Processing

Approved refunds are normally returned to your SMM Provider account balance. External payment refunds are processed only when applicable and may require additional verification.

---

10. Changes to This Policy

SMM Provider reserves the right to update this Refund Policy at any time. Any changes become effective immediately after publication on this page.

---

11. Contact Us

If you have questions regarding this Refund Policy, please visit our Contact Us page or submit a support ticket through your account.